After several years our skycable remote controls stopped working. So we use the digibox to change channels. Then a new error code appeared on our tv mostly E-16, service is currently scrambled, etc. Hence, no channel have signal.
As of writing, the world is under pandemic.
Anyway, I called the skycable customer service and to my surprise the agent I was talking to just performed a remote reset/refresh of our digibox and all the signals are back. As simple as that.
Then for the remote control, they have it delivered via courier (entrego). In 2-3 days after the call I receive the remote controls with 2 AAA batteries. They are priced at P200 each. The payment will just be included in the montly bill.

Its so convenient when everything can be done remotely and fast.
Have a sparkling beautiful life! 🎇🥂